RP410 Thermal Printer Instructions

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Note:  We do not recommend to turn it off and on freqently which is not good to printer head (shorten its lifespan). It will dispense one blank label for calibration purpose. 

 If you indeed need to turn off/on everyday, can download this software to turn off auto calibrate when power on. It will not dispense one blank label once power on.  Please change the settings only after you finish your first label printing. 

connect printer and install label

Install printer driver

Windows

Please download our latest Windows driver HERE. And then follow the video below to install the driver

Mac

Please download Mac driver HERE. And follow the video below to install. ( Right click your mouse to open the .pkg file with installer

Print Waybill label (Windows& Mac)

Please choose paper size of 4×6” (Windows) or 100x150mm (Mac) when print waybills

Download the sample air waybill to test print if you don’t have any airwaybill . 

Special Note for Mac:  Recently Chrome has some issue to recognise the paper size. You can download the pdf and open with Preview to print (paper size: 100*150mm) as well. 

Printing Settings for Shopee
Printing Settings for Lazada
Printing Settings for Qoo10
Printing Settings for Easy Parcel
Printing Settings for Ninja Van dashboard

Ninjia van dashboard air waybill is not optimized for label printer and need to modify before print. Solution: 

Download your airway bill pdf file in 1 bills per page format from Ninjia van dashboard and then Go to this link.  Upload you waybill and split one page to 2 pages. Download the new pdf file and print first page. 

HOW TO DESIGN LABEL

 (New added Solution) Download FREE label design software and follow the video below to install and use it 

MAC

There is no free software currently.  If you want to design a label inclusive of text, shape, barcode and QR code, Please follow this video to use online platform Canva to design and it’s free.  

Please load a 70x50mm label roll ( can purchase from our Shopee Storeinto the label printer and then paste your address into our excel template ( DOWNLOAD).  ( Double click the cell and past your address text) 

Windows Software DOWNLOAD

Please load a 70x50mm label roll ( can purchase from our Shopee Storeinto the label printer and then paste your address into our excel template ( DOWNLOAD).  ( Double click the cell and past your address text) 

Windows Software DOWNLOAD