connect printer and install label
ATTENTION: DO NOT connect your printer to your Windows computer before installing the driver!!
Install printer driver
Windows
Please download our latest Windows Software HERE. And then follow the video below to install the driver
You can choose either USB or WiFi connection. WiFi connection still need to connect by USB first for further set up.
Extra Step WiFi connection
Please restart your printer after WiFi set up before connecting printer by WiFi
After your printer is successfully connected. You can disable the printer to print out ip address label in future using the settings software included ( windows and mac can set in the same way)

Mac
Please download Mac Software HERE. And follow the video below to install
You can only choose either USB or WiFi connection.
USB connection video
WiFi Connection Settings
Please restart your printer after WiFi set up before connecting printer by WiFi
After your printer is successfully connected. You can disable the printer to print out ip address label in future using the settings software included ( windows and mac can set in the same way)

Print Waybill label (Windows& Mac)
Please choose paper size of 4×6” or 100x150mm when print waybills
Download the sample air waybill to test print if you don’t have any airwaybill .
Printing Settings for Shopee

Printing Settings for Lazada

Printing Settings for Qoo10

Printing Settings for Easy Parcel

Printing Settings for Ninja Van dashboard
Ninjia van dashboard air waybill is not optimized for label printer and need to modify before print. Solution:
Download your airway bill pdf file in 1 bills per page format from Ninjia van dashboard and then Go to this link. Upload you waybill and split one page to 2 pages. Download the new pdf file and print first page.


HOW TO DESIGN LABEL
(New added Solution) Download FREE label design software and follow the video below to install and use it
MAC
There is no free software currently. If you want to design a label inclusive of text, shape, barcode and QR code, Please follow this video to use online platform Canva to design and it’s free.
using phone to print
Note: You need to use computer ( windows or Mac) to set up printer to connect to your router first before using your phone to print
For iPhone or iPad, You can use two app to print pdf and design label. Search Print Label and Elabel app in app store
For Android, Please download using QR code below and follow our video to set up.
